The evaluation and improvement of it governance
DOI:
https://doi.org/10.4301/S1807-17752013000200002Abstract
The present article aims to propose a general procedure to evaluate and improve the Information Technology (IT) Governance in an organization, considering the Business - IT alignment and risk management. The procedure integrates management tools such as business processes management, risk management, strategic alignment and the balanced scorecard. Additionally, to assess the IT Governance level we proposed an indicator based on the process maturity. The concepts and ideas presented here had been applied in four case studies, verifying their implementation feasibility. The results indicate a low level of IT governance and the existence of several problems primarily in the Plan and Organize and Monitor and Evaluate domains.Downloads
Download data is not yet available.
Downloads
Published
2013-05-01
Issue
Section
Articles
How to Cite
The evaluation and improvement of it governance . (2013). Journal of Information Systems and Technology Management, 10(2), 219-234. https://doi.org/10.4301/S1807-17752013000200002