Digital errors, failures, and disruptions in generative AI hallucinations: communication typology, premises, and epistemology
DOI:
https://doi.org/10.11606/issn.1982-8160.v18i1p75-91Keywords:
Digital errors, hallucination, ChatGPT, AI, new materialismAbstract
In this article, we identify how digital errors, failures, and disruptions can be analyzed based on three premises, relating them to the example of the current hallucination in generative AI systems, such as ChatGPT. They reveal a hidden dimension of digital objects. Because digital objects are more concrete, they generate more significant uncertainty about the origins and consequences of disruptive events. At these moments, collective agencies around digital culture can be glimpsed. The proposal is that errors, failures, and disruptions are not to be understood as positive or negative but rather as a way of pointing directions for research and indicating the locus for a qualitative approach. It is concluded that errors are not only disruptive, an opportunity to generate innovation, but events that allow us to understand the forms of communication and actions of digital media.
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