Blockchain: An EOM approach to reconciliation in banking
DOI:
https://doi.org/10.1108/INMR-05-2020-0060Palavras-chave:
Application programming interface (API), Blockchain, Operational model, Reconciliation, CryptobankingResumo
Purpose: The aim of this study is to evaluate the contribution of Blockchain technology (Cryptobanking) using the expected operating model (EOM) to address the pain points in reconciliation at middle and back-office operational levels in assessing the significance of this technology on return on investment.
Design/Methodology: A structured questionnaire was designed to collect primary data using a stratified sampling method from 120 respondents working in leading Investment banks operating in the geographical locality of urban Bangalore. Demographic variables, accounting variables, data reporting variables, approach variables, and variables of EOM were considered to validate the hypothesis with the help of statistical tools, namely ANOVA, and Multiple Stepwise Regression Analysis.
Findings: The results obtained confirm that there is a significant difference in reconciliation with the implementation of an innovative business process. Financial analysis is the highest predictor of ROI when integrated with technology as the adapted Blockchain innovation in reconciliation is the most influencing factor in enhancing, improving ROI playing a pivotal role in the Investment banks.
Originality/Value: Blockchain Technology (Crypto banking) facilitates transforming the reconciliation process of these banks with improved operational efficiency. Blockchain and settlement platforms offer inter-organization solutions facilitating the reconciliation of various transactions in real-time through a trust-based network in the form of digital settlements with better consortiums.
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