Compliance programs and ethics management in oil refineries: is there an effect on the compliance knowledge and intentions of employees?
DOI:
https://doi.org/10.11606/issn.1982-6486.rco.2023.200550Keywords:
Ethics management, Compliance, Oil refineriesAbstract
The study aims to identify the influence of ethics management (formal and informal) on the compliance knowledge and intentions of employees at oil refineries with compliance programs. The hypotheses were tested through structural equation modeling and fuzzy-set qualitative comparative analysis using a sample of employees from Brazilian refineries with compliance programs. On one hand, the findings reveal that the combination of formal and informal ethics management supports compliance knowledge, leading to stronger compliance intentions. Singularly, the formal (informal) management of ethics is more efficacious in promoting compliance knowledge (intentions). On the other hand, there are two pathways that lead to employees showing a high intention of compliance: the presence of a combination of formal and informal ethics management or the presence of compliance knowledge.
Downloads
References
Assi, M. A. (2017). Governança, riscos e Compliance: mudando a conduta nos negócios. (1. ed.). São Paulo: Saint Paul.
Bellora-Bienengräber, L., Radtke, R.R., & Widener, S.K. (2022). Counterproductive work behaviors and work climate: The role of an ethically focused management control system and peers’ self-focused behavior. Accounting, Organizations and Society, 96, 1-21. https://doi.org/10.1016/j.aos.2021.101275
Brenner, S. N. (1992). Ethics programs and their dimensions. Journal of Business Ethics, 11(5–6), 391–399. https://doi.org/10.1007/bf00870551
Castro, P. R., Amaral, J.V., & Guerreiro, R. (2019). Adherence to the compliance program of Brazil’s anti-corruption law and internal controls implementation. Revista Contabilidade & Finanças, 30(80), 186-201. https://doi.org/10.1590/1808-057x201806780
Cohen, J. (1988). Statistical power analysis for the behavioral sciences. (2. ed.). New York: Psychology Press.
Crespo, N. F., Curado, C., Oliveira, M., & Muñoz-Pascual, L. (2021). Entrepreneurial capital leveraging innovation in micro firms: A mixed-methods perspective. Journal of Business Research, 123, 333-342. https://doi.org/10.1016/j.jbusres.2020.10.001
Cruz, A. P. C. da, Frare, A. B., Accadrolli, M. C., & Horz, V. (2022). Effects of informal controls and psychological empowerment on job satisfaction. Revista Contabilidade & Finanças, 33(88), 29-45. https://doi.org/10.1590/1808-057x202114660
Falkenberg, L., & Herremans, I. (1995). Ethical behaviours in organizations: Directed by the formal or informal systems?. Journal of Business Ethics, 14(2), 133-143. https://doi.org/10.1007/BF00872018
Ferrell, O. C., Fraedrich, J., & Ferrell, L. (2017). Business ethics: Ethical decision making and cases. (11.ed.). Boston: Cengage Learning.
Ferrell, O. C., LeClair, D. T., & Ferrell, L. (1998). The federal sentencing guidelines for organizations: A framework for ethical compliance. Journal of Business Ethics, 17(4), 353–363. https://doi.org/10.1023/A:1005786809479
Frare, A. B., & Beuren, I. M. (2021). Job autonomy, unscripted agility and ambidextrous innovation: analysis of Brazilian startups in times of the Covid-19 pandemic. Revista de Gestão, 28(3), 263-278. https://doi.org/10.1108/REGE-01-2021-0005
Frare, A. B., Cruz, A. P. C. da, Lavarda, C. E. F., & Akroyd, C. (2022). Packages of management control systems, entrepreneurial orientation, and performance in Brazilian startups. Journal of Accounting & Organizational Change, 18(5), 643-665. https://doi.org/10.1108/JAOC-04-2021-0052
Hair Jr., J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM). (2. ed.). Los Angeles: Sage.
Hair Jr., J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2-24. https://doi.org/10.1108/EBR-11-2018-0203
Hauser, C. (2020). From preaching to behavioral change: Fostering ethics and compliance learning in the workplace. Journal of Business Ethics, 162(4), 835-855. https://doi.org/10.1007/s10551-019-04364-9
Hofeditz, M., Nienaber, A. M., Dysvik, A., & Schewe, G. (2017). “Want to” versus “have to”: Intrinsic and extrinsic motivators as predictors of compliance behavior intention. Human Resource Management, 56(1), 25-49. https://doi.org/10.1002/hrm.21774
Jannat, T., Alam, S. S., Ho, Y. H., Omar, N. A., & Lin, C. Y. (2021). Can corporate ethics programs reduce unethical behavior? Threat appraisal or coping appraisal. Journal of Business Ethics, 176, 37–53. https://doi.org/10.1007/s10551-020-04726-8
Kim, S. S. & Kim, Y. J. (2017). The effect of compliance knowledge and compliance support systems on information security compliance behavior. Journal of Knowledge Management, 21(4), 986-1010. https://doi.org/10.1108/JKM-08-2016-0353
Kim, S. S. (2020). The continuance usage of compliance support system: does surveillance concern matter? Journal of Enterprise Information Management, 33(6), 1491-1510. https://doi.org/10.1108/JEIM-07-2019-0196
Kim, S. S., & Kim, Y. J. (2022). Augmented compliance intention through the appropriation of compliance support systems. Behaviour & Information Technology, 41(15), 3264-3280. https://doi.org/10.1080/0144929X.2021.1978550
Khaltar, O., & Moon, M. J. (2020). Effects of ethics and performance management on organizational performance in the public sector. Public Integrity, 22(4), 372-394. https://doi.org/10.1080/10999922.2019.1615163
Klein, L., Beuren, I. M., & Dal Vesco, D. (2019). Effects of the management control system in unethical behaviors. RAUSP Management Journal, 54, 54-76. https://doi.org/10.1108/RAUSP-06-2018-0036
Lašáková, A., Remišová, A., & Bohinská, A. (2021). Best practices in ethics management: Insights from a qualitative study in Slovakia. Business Ethics, the Environment & Responsibility, 30(1), 54-75. https://doi.org/10.1111/beer.12316
Mannes, S., Frare, A. B., & Beuren, I. M. (2021). Effects of using static and flexible budgets on process and product innovation. Revista de Contabilidade e Organizações, 15, 1-13. http://dx.doi.org/10.11606/issn.1982-6486.rco.2021.180829
Medeiros, C. R. de. O., & Silveira, R. A. da. (2017). Petrobrás in the webs of corruption: discursive mechanisms of the Brazilian media in Operation Car Wash coverage. Revista de Contabilidade e Organizações, 11(31), 11-20. http://dx.doi.org/10.11606/rco.v11i31.134817
Menzel, D. C. (2012). Ethics management for public administrators: Leading and building organizations of integrity. New York, NY: M.E. Sharpe. https://doi.org/10.4324/9781315704500
Monteiro, J. J., Bortoluzzi, D. A., Lunkes, R. J., & Rosa, F. S. (2021). The influence of the ethical climate on procedural justice and organizational commitment: the interaction of budgetary participation. Revista de Contabilidade e Organizações, 15, 1-14. https://doi.org/10.11606/issn.1982-6486.rco.2021.174754
Monteiro, J., Malagueño, R., Lunkes, R. J., & Santos, E. A.dos. (2022). The effectiveness of value-and calculation-based management controls in hotels. International Journal of Hospitality Management, 102, 1-11. https://doi.org/10.1016/j.ijhm.2022.103156
Morris, M. H., Schindehutte, M., Walton, J., & Allen, J. (2002). The ethical context of entrepreneurship: Proposing and testing a developmental framework. Journal of Business Ethics, 40(4), 331–361. https://doi.org/10.1023/A:1020822329030
Nohria, N., & Ghoshal, S. (1994). Differentiated fit and shared values: Alternatives for managing headquarters‐subsidiary relations. Strategic Management Journal, 15(6), 491-502. https://doi.org/10.1002/smj.4250150606
Ouchi, W. G. (1980). Markets, bureaucracies, and clans. Administrative Science Quarterly, 25(1) 129-141. https://doi.org/10.2307/2392231
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903. https://doi.org/10.1037/0021-9010.88.5.879
Ragin, C. C. (2000). Fuzzy-set social science. Chicago, EUA: University of Chicago Press.
Ragin, C. C. (2008). Redesigning social inquiry: Fuzzy sets and beyond. Chicago, EUA: University of Chicago Press.
Rajab, M., & Eydgahi, A. (2019). Evaluating the explanatory power of theoretical frameworks on intention to comply with information security policies in higher education. Computers & Security, 80, 211-223. https://doi.org/10.1016/j.cose.2018.09.016
Remišová, A., Lašáková, A., & Kirchmayer, Z. (2019). Influence of formal ethics program components on managerial ethical behavior. Journal of Business Ethics, 160(1), 151-166. https://doi.org/10.1007/s10551-018-3832-3
Safa, N. S., Von Solms, R., & Furnell, S. (2016). Information security policy compliance model in organizations. Computers & Security, 56, 70-82. https://doi.org/10.1016/j.cose.2015.10.006
Silva, G. R. da, & Sousa, R. G. de (2017). A influência do canal de denúncia anônima na detecção de fraudes contábeis em organizações. Revista de Contabilidade e Organizações, 11(30), 46-56. https://doi.org/10.11606/rco.v11i30.134372
Silva, R. R.da, Santos, R. C. dos, Sousa, A. M. R., Orso, L. É., & Khatib, S. F. A. (2021). Code of ethics and conduct in the light of corporate governance: the stakeholders’perspective. Revista de Administração da UFSM, 14(2), 405-422. https://doi.org/10.5902/1983465954702
Souza, T. R. de., Filardi, F., & Irigaray, H. A. R. (2020). Compliance in the oil and gas industry: the perception of managers. Revista Eletrônica de Estratégia e Negócios, 13(2), 129-167. https://doi.org/10.19177/reen.v13e22020129-166
Stacchezzini, R., Rossignoli, F., & Corbella, S. (2020). Corporate governance in practice: the role of practitioners' understanding in implementing compliance programs. Accounting, Auditing & Accountability Journal, 33(4), 887-911. https://doi.org/10.1108/AAAJ-08-2016-2685
Stöber, T., Kotzian, P., & Weißenberger, B. E. (2019). Design matters: on the impact of compliance program design on corporate ethics. Business Research, 12(2), 383-424. https://doi.org/10.1007/s40685-018-0075-1
Treviño, L. K., & Brown, M. E. (2004). Managing to be ethical: Debunking five business ethics myths. Academy of Management Executive, 18(2), 69–81. https://doi.org/10.5465/AME.2004.13837400
Voss, B., Carter, D. B., & Warren, R. (2022). A car wash: post-truth politics, Petrobras and ethics of the real. Accounting, Auditing & Accountability Journal. Ahead-of-print. https://doi.org/10.1108/AAAJ-03-2020-4460
Weaver, G. R., & Treviño, L. K. (1999). Compliance and value oriented ethics programs: Influences on employees’ attitudes and behavior. Business Ethics Quarterly, 9(2), 315–335. https://doi.org/10.2307/3857477
Weaver, G. R., Treviño, L. K., & Cochran, P. L. (1999). Corporate ethics programs as control systems: Influences of executive commitment and environmental factors. Academy of Management Journal, 42(1), 41-57. https://doi.org/10.5465/256873
Weber, J., & Wasieleski, D. M. (2013). Corporate ethics and compliance programs: A report, analysis and critique. Journal of Business Ethics, 112(4), 609-626. https://doi.org/10.1007/s10551-012-1561-6
Whitehead, M., & Belghitar, Y. (2022). Responding to a corruption crisis through disclosure and remedial action: The case of Petrobras. The British Accounting Review, 54(5), 101119. https://doi.org/10.1016/j.bar.2022.101119
Downloads
Published
Issue
Section
License
Copyright (c) 2023 Vagner Horz, Anderson Betti Frare, Ana Paula Capuano da Cruz, Marco Aurélio Gomes Barbosa
![Creative Commons License](http://i.creativecommons.org/l/by-nc-nd/4.0/88x31.png)
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
The RCO adopts the Free Open Access policy, under the standard Creative Commons agreement (CC BY-NC-ND 4.0). The agreement provides that:
- Submission of text authorizes its publication and implies commitment that the same material is not being submitted to another journal. The original is considered definitive.
- Authors retain the copyright and grant the journal the right of first publication, with the work simultaneously licensed under the Creative Commons Attribution License which allows the sharing of the work with acknowledgment of authorship and initial publication in this journal.
- Authors are authorized to take additional contracts separately, for non-exclusive distribution of the version of the work published in this journal (e.g. publish in an institutional repository or as a book chapter), with necessary recognition of authorship and initial publication in this journal.
- Authors are allowed and encouraged to publish and distribute their work online (e.g. in institutional repositories or on their personal page) before or during the editorial process, as this can generate productive changes as well as increase the impact and citation of published work (See The Effect of Free Access).
- The journal does not pay copyright to the authors of the published texts.
- The journal's copyright holder, except those already agreed in the Free Open Access Agreement (CC BY-NC-ND 4.0), is the Accounting Department of the Faculty of Economics, Administration and Accounting of Ribeirão Preto of the University of São Paulo.
No submission or publication fees are charged.
Up to 4 authors per article are accepted. Exceptionally duly justified cases may be reviewed by the Executive Committee of the RCO. Exceptional cases are considered as: multi-institutional projects; manuscripts resulting from the collaboration of research groups; or involving large teams for evidence collection, construction of primary data, and comparative experiments.
It is recommended that the authorship be ordered by contribution of each of the individuals listed as authors, especially in the design and planning of the research project, in obtaining or analyzing and interpreting data, and writing. Authors must declare the actual contributions of each author, filling the letter to the editor, at the beginning of the submission, taking responsibility for the information given.
Authors are allowed to change throughout the evaluation process and prior to the publication of the manuscript. The Authors should indicate the composition and final order of authorship in the document signed by all those involved when accepted for publication. If the composition and authoring order is different than previously reported in the system, all previously listed authors should be in agreement.
In the case of identification of authorship without merit or contribution (ghost, guest or gift authorship), the RCO follows the procedure recommended by COPE.